FAQ

Q: why do I have to pay for certification if it is going to get refunded?

  A: We want to ensure our agents complete certification. If an agent does not complete sign up, we have not only lost an agent but also the certification fee.

Q: Which businesses do you work with?

  A: Our platform works with many Fortune 500 companis like Xfinity, Carnival Cruise Lines, Agero Roadside, ADT, Dick's Sporting Goods, Intuit, Home Depot, and many more!

Q: How often can I work?

  A: Most programs have a minimum of 15 hours per week, but you can work as many hours as there are available. Please keep in mind, servicing hours are chosen on a first come, first serve basis.

Q: Are there any additional fees I need to pay?

  A: You will have to pay for your drug screening, a background check, and your first certification class, if you sign up with WulfzbDen WAH. You will also need to purchase any equipment like headsets, phone platform, or a USB depending on the client you choose.

Q: What is an Opportunity Announcement?

  A: An Opportunity Announcement is a document that contains all the information you need to determine if your business, or your agents, would like to provide customer support services for a particular client program. Details about the client, call types, additional equipment requirements, service revenue, certification course schedules, and certification requirements are in this document. It is critical that you read Opportunity Announcements thoroughly before expressing interest in a client program. Opportunity Announcements can only be accessed after the registration process is complete.

Q: Why can’t I create a profile in my state?

  A: Our platform is not currently open to new or returning business partners that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.